Overview
At Next Wear, we make every product to order. After you place your order, we print, prepare, and carefully inspect your item before we ship it. This approach helps us deliver high-quality products while reducing unnecessary waste.
Order Processing
- We process all orders within 2–5 business days.
- Our team processes orders from Monday to Sunday, excluding public holidays.
- During peak seasons, sales, or holidays, processing times may be slightly longer.
Shipping Time
Estimated delivery times after dispatch:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 5–7 business days
- Remote Areas: 7–10 business days
These delivery times are estimates and may vary depending on your location and the courier service.
Shipping Charges
- Free Shipping on all orders.
- A standard shipping fee may apply to orders below the free shipping threshold. The applicable shipping charge will be displayed at checkout before payment.
Order Tracking
After we ship your order, we will send you:
- A shipping confirmation email
- Your tracking number
- A tracking link to monitor your shipment
Tracking information may take up to 24 hours to become active.
Delivery Delays
Although we work with trusted courier partners, some deliveries may take longer because of:
- Weather conditions
- Festivals and public holidays
- Natural disasters
- Courier service disruptions
- Incorrect or incomplete shipping addresses
We appreciate your patience in such situations.
Incorrect Shipping Address
Please ensure that your shipping address and contact details are correct before placing your order.
If you provide an incorrect or incomplete address, you may experience delivery delays or additional shipping charges. Next Wear cannot accept responsibility for issues caused by incorrect information provided during checkout.
Failed Delivery Attempts
If a delivery attempt is unsuccessful because the recipient is unavailable or the address is incorrect, the courier may make additional delivery attempts.
If the courier returns your order to us after multiple unsuccessful delivery attempts, you may need to pay an additional shipping fee before we resend your package.
Damaged or Lost Packages
If your order arrives damaged or you believe your package has been lost during transit, please contact us within 48 hours of the expected delivery date.
Include:
- Your order number
- Photos of the damaged package (if applicable)
- A brief description of the issue
Our support team will investigate and help resolve the matter as quickly as possible.
International Shipping
Currently, Next Wear ships only within India.
We are exploring the possibility of expanding our services to include international shipping in the future.